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Client Technology Delivery Services Support Desk
- Americas: +1 (800) 332-4550, +1 (212) 815-4578
- Europe, Middle East & Africa: +44(0) 20 7964 6161
- Asia Pacific: +800-2265-6369, +65-6432-0314
Hours of Operation: Sunday 20:00 EST through Friday 20:00 EST
(Eastern Standard Time)
THE BANK OF NEW YORK MELLON CORPORATE TRUST CONTACTS:
Mortgage Backed Securities Group
(Including Home Equities)
Asset Backed Securities Group
Collateralized Debt Obligation
Commercial Mortgaged Backed Securities
Student Loan
Housing Bonds
(Including Home Equities)
Benjamin Emerson
Tel: 212-815-6020
Fax: 212-815-5709
Asset Backed Securities Group
Benjamin Emerson
Tel: 212-815-6020
Fax: 212-815-5709
Collateralized Debt Obligation
Zelda Deriso
Tel: 212-815-2490
Fax: 212-815-3115
Commercial Mortgaged Backed Securities
Benjamin Emerson
Tel: 212-815-6020
Fax: 212-815-5709
Student Loan
Derek Kettel
Tel: 904-998-4716
Fax: 904-645-1921
Housing Bonds
William Lamm
Tel: 904-998-4701
Fax: 904-645-1998
Commercial Mortgage Escrow Services
BNY Mellon Asset Solutions Division
or
SIV/Conduit (QSR)
Mary L. Collier
Tel: 312-827-8538
Fax: 312-827-8562
Cerise Adams
Tel: 312-827-8538
Fax: 312-827-8562
BNY Mellon Asset Solutions Division
Melissa Fletcher
Tel: 972-401-8601
Fax: 972-401-8671
or
Andrea Dennis
Tel: 972-401-8610
Fax: 972-401-8551
SIV/Conduit (QSR)
Ingrid Clanford
Tel: 011 44 20 7964 5203
Fax: 011 44 20 7964 6622
